RMA - Return Material Authorization Form Please enable JavaScript in your browser to complete this form.Name *FirstLast Address 1 *Address 2City *State *Telephone # *Email *Product Name / Model *Serial # (if applicable)Brief Description of Problem *List accessories included in the return (i.e, ribbons, cartridge, power supply, cables...) *Additional Comments that would assist us with this repair.We only keep RMA repairs for 3 weeks from the date you are notified that the repair is completed. After this date, the item will be warehoused for no more than 1 week. You will be responsible for daily warehousing fees ($30 per day) plus the repair cost. Once the 30 day period has passed, we will discard the product and you will have no claim to receive the product or compensation thereof.I agree to the terms & conditions stated above. *I Agree - You will receive an RMA via emailI Disagree - Your repair item is not eligible for repair.Basic Diagnostic Fees: *ID Card Printers - $150Automatic Embossers - $275Manual Embossers - $175Manual Tippers - $150Magstripe Encoders - $75Magstripe Portable Reader - $75Software Installation - $100 (FREE w/software purchase)Software configuration - $100 (i.e., USB driver installation. . .)If we are unable to duplicate the problem - $75We only accept ribbon or card returns if they are received defective (DOA) / damaged. Email us pictures so we can authorize the return.I agree to the terms of this return. *SignatureCommentSubmit
