Return Policy / Terms & Conditions
Return Policy
PLASTIC CARD PRODUCTS CANNOT BE RETURNED FOR REFUND OR CREDIT (i.e. magstripe reader/writers, embossers, tippers, plastic card printers, portable magstripe readers… or any plastic card related product)
Our Exeba Software cannot be returned for credit or refund. Please try our 5-day demo before making your purchase.
Exeba-COMM: http://www.exeba.com/comm/exebacomm.exe
Exeba SmartMag: http://www.exeba.com/comm/smartmag.exe
NOTE: All plastic card products (ID card printer, embossers/tippers…) require prepayment prior to shipment. These products cannot be paid by COD or credit card.
Terms & Conditions
Minimum Order Fee:
A service charge of $12.00 will be applied to any order under $100.00.
Resellers:
MUST PROVIDE A COPY OF THEIR RESALE CERTIFICATE BEFORE THE MERCHANDISE CAN BE SHIPPED. Resale Certificate and Dealer Application are included. Click on this link to access the CA Resale Certificate form: https://www.cdtfa.ca.gov/formspubs/cdtfa230.pdf
Credit:
Our credit department can usually process credit applications on established companies in just a few days. For companies more recently organized, please allow a few extra days since bank and trade references’ cooperation is not always timely.
Purchase Order (upon credit approval), unless other arrangements are made prior to shipment. A verifiable bank reference with a six month history must be supplied. We accept Purchase Orders via email or fax. Email: sales@incodenet.com or
Fax: 951-270-1911.
Shipping Options:
Int’l Shipping: UPS Express, FedEx, DHL
USA: UPS Overnight, 2-Day, 3-Day or Ground or USPS Airmail or Priority Mail
Orders: Orders ship the same day, if placed by 3:00 PM PST
Contact Information:
TOLL FREE: …………….. (888) 272-9951 USA only
TECH SUPPORT: ………. (951) 272-9951 x2222
SOFTWARE SUPPORT: . (951) 272-9951 x2244
INT’L / USA ORDERS: … (01)(951) 272-9951 x2255
FAX ORDERS: …………… (951) 270-1911
EMAIL ORDERS: ……. sales@incodenet.com or sales@e-scan.com